Enabling more dynamic and joined-up information management across the student lifecycle

The Prospect to Alumnus projects are taking shape. Our extensive consultation, from the first co-design workshop to the regional workshops summarised in this blog, the online questionnaire, a major student consultation and numerous staff interviews, has confirmed the appetite for Jisc interventions in this area.

Once all the consultation inputs were synthesised, and confirmed with stakeholders, four areas of focus emerged which we have grouped into three projects:
1. Mapping and optimising the student journey experience:
Supporting project capturing use cases and student profiles through institutions’ lifecycle analysis to identify problem areas
2. Data model and system integration solutions:
Minimum data sets and solutions in key problem areas, standards, suppliers engagement
3a. Employability skills-match service:
Employer demand-driven skills discovery service empowering students; developing into an employability data service
3b. Learner cradle to learning grave data service:
Lifelong online student data service supporting mobility.

Projects will undertaken in the short (2015), medium (until August 2016) and longer term (beyond August 2016) as follows:
Data model and system integration will kick-off in March; exploratory work is already under way. We already know some of the key problem areas which would benefit from common, defined data sets, such as:
• management of international student data;
• improving the continuum of student digital identities;
• enabling easier data reporting to national agencies
• embedding the tools and culture to track and develop employability capabilities and data from admission to graduation and beyond.

The Employability Skills Match Service will also start in March. This aims to deliver a dynamic skills matching platform for employer consortia and students/graduates using open badges, to better recognise and reward the attributes employers need in candidates, especially soft skills. We are working with colleagues in Italy at CINECA to realise this solution, as well as key sector players and employers groups in the UK. This service will be developed, with other features, into an employability data service initially focussed on further education, then extended to higher education.
The Learner Cradle to Grave data service is a longer term goal, which will build on the employability data service, as well as on evolving national standards such as the Higher Education Achievement Record (HEAR), the Personal Learner Record (PLR), the Enterprise Passport and the Unique Learner Number (ULN).

The purpose of the Student Mapping project is to inform the two projects above in the medium term, by providing use cases and student profiles , identifying the common problem and opportunity areas, for which project 2 in particular will develop solutions. We will work with those institutions undertaking major student experience and student systems reviews; we have already been talking to a number of these.
Meanwhile we will gather evidence, perspectives and intelligence to form a consensus on what future, next generation student information management might look like.

Here is the proposed timeline for the projects during 2015 (click on the diagram to see detail):

P2A Timeline 2015 v3a

Our aim is to help you resolve current pains and requirements now, whilst keeping our eyes on the future. What, for example, would an end-to-end student relationship management service look like? In short, we hope to get you through the MOTs, while together we can all build a shared picture of what the next model (think driverless car) will look like.

In addition to our core and extended group of stakeholders, we are already talking to a number of key partners with an interest in these areas, in particular the HEDIIP team, those involved in the HEAR, and international partners that provide and manage student information systems across a large numbers of institutions.

We are in the process of forming an Advisory Group, comprised of key stakeholder representatives, to provide governance over the work, and we are currently forming the project plans and project teams that will take each project area forward.

If you are keen to get involved in any one of these projects, then please get in touch with
Deirdre Kelly, kellydeirdre19@gmail.com (support and facilitation) or
Simon Whittemore, simon.whittemore@jisc.ac.uk (lead),
Shri Footring, shri.footring@jisc.ac.uk or Ruth Drysdale, ruth.drysdale@jisc.ac.uk (project managers).

Finally, though P2A is dealing primarily with the transactional (information management and exchange) dimension of the student lifecycle rather than the transformational (learning) dimension, improving the student experience remains the ultimate objective. Accordingly, we have completed the first of several HE and FE student consultations we plan to undertake, which builds on Jisc’s extensive work to date in the digital student experience.
Student Hubs undertook 100 interviews for us of a diverse range of HE students, asking about our plans for P2A, and the results are illuminating. These will be highlighted in the next P2A post!


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